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Peoples Bank Named ‘Best-In-State’ by Forbes Magazine

August 6, 2019

Peoples Bank Named ‘Best-In-State’ by Forbes Magazine

Peoples Bank Named ‘Best-In-State’ by Forbes Magazine

Skagit Talk

Reflecting its strong reputation, commitment to customer satisfaction, and high-quality branch services and online experience, Peoples Bank was one of only three banks in Washington state to be named a “Best Bank” in Forbes Magazine’s second annual review of the Best-In-State Banks and Credit Unions.

To create the list, Forbes partnered with independent market research firm Statista to survey more than 25,000 customers in the U.S. about their opinions on their current and former banking relationships. Financial institutions were scored on overall recommendations and satisfaction, as well as detailed questions pertaining to five subcategories. Examples of questions and criteria pertaining to those categories are as follows:

  • Trust – The bank keeps its word and delivers on its promises.
  • Terms and conditions – Fees and interest rates are transparent.
  • Branch services – Business hours are sufficient, parking is available, employees are friendly.
  • Digital services – The website is easy to navigate, online banking functionality is good, online loan applications are easy to complete.
  • Financial advice – Bankers take the time to learn about my life and financial situation, they point out risks and opportunities, their advice is easy to understand.