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COVID-19 Branch Updates

All branches and drive-thru banking services will be closed on Saturdays. Drive-thru banking will continue to remain open Monday-Friday at all locations with drive-thru banking service. We have temporarily closed some branches, while others remain open by appointment only. Night drop is available at all locations (including closed branches) and will be checked multiple times during the day. Before visiting your local branch, please visit our locations page to ensure we are open or to schedule an appointment.

Customer Contact Center

If you need any assistance conducting transactions, managing accounts, or signing up for online/mobile banking, our customer contact center representatives are available at (800) 584-8859 or https://www.peoplesbank-wa.com/contact-us/.

The Customer Contact Center is available during regular business hours and will continue to be open on Saturdays; however, you may experience longer than normal call times.

Customer Service Hours:

  • Monday - Friday: 8:00 a.m. - 6:00 p.m.
  • Saturday: 9:00 a.m. - 4:00 p.m.

Regular Updates

All Peoples Bank updates related to our operations during this time are available on our website (https://www.peoplesbank-wa.com/covid-19) and social media pages. We have also created a comprehensive business resource guide with up-to-date information here: https://www.peoplesbank-wa.com/covid-19-business-resources/.

Our highest priority is the health of our customers and employees. Our goal is to provide exceptional service throughout this time, and we appreciate your understanding and patience as we work together to keep our customers, employees, and community members safe.